• Premium featherlight fabric with a smooth, structured drape
• Mid-length trench cut with a relaxed, modern fit
• Short sleeves for transitional layering and seasonal ease
• Minimalist cream tone, understated yet bold
• Hidden button placket for a clean finish
• Subtle design cues inspired by Northwest Coast tradition

We want you to love every piece you receive from Ross Henderson. If for any reason you are not completely satisfied with your purchase, we accept returns for a refund under the following conditions:

Eligibility for Return

• Items must be returned within 14 days of delivery.

• Tags must be attached and the item must be unworn, unwashed, and in its original condition.

• Returns will not be accepted if the tag has been removed, even if the item is unused.

• Proof of purchase (order number or receipt) is required.

Non-Returnable Items

• Items with missing or removed tags

• Worn, washed, or damaged items

• Final sale or discounted items

How to Start a Return

To initiate a return, please contact our customer service team at info@rhcollections.com with your order number and reason for return. We will guide you through the next steps.

Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds will be issued to your original method of payment within 5–10 business days.

At Ross Henderson, we are committed to delivering your order with care, efficiency, and attention to detail. Each piece is carefully packed to ensure it arrives in perfect condition.

Processing Time

• All orders are processed within 2–4 business days (excluding weekends and holidays).

• During high-demand periods or product launches, processing times may be slightly extended — we’ll keep you informed.

Shipping Rates & Delivery

• Shipping rates are calculated at checkout based on your location and preferred shipping method.

• We currently ship Canada and select international destinations.

Estimated Delivery Times

• Standard Shipping: 5–10 business days

• Express Shipping: 2–4 business days

Delivery times may vary depending on location and courier delays beyond our control.

Order Tracking

Once your order has shipped, you will receive a confirmation email with tracking information so you can follow its journey to your door.

Shipping Issues

If your order is delayed, lost, or arrives damaged, please contact us immediately at info@rhcollections.com so we can make it right.